What is TrueGaming.ca?
TrueGaming.ca is an online platform that offers a wide range of gaming products and accessories, including PC and server components, gaming consoles, office furniture, and more.
How can I place an order?
To place an order on TrueGaming.ca, simply browse our website and add the desired items to your cart. Proceed to the checkout page, where you will be prompted to provide your shipping and payment information. Once the order is confirmed, we will process and ship it to you.
What payment methods are accepted?
We accept major credit and debit cards, including Visa, Mastercard, and American Express. We also offer the option to pay with PayPal for added convenience.
Is my payment information secure?
Yes, we prioritize the security and privacy of our customers' payment information. All transactions on our website are encrypted and processed securely using industry-standard security measures.
How long does it take to process and ship an order?
We strive to process and ship orders within 1-2 business days after payment confirmation. However, please note that processing times may vary depending on product availability and any unforeseen circumstances.
Do you offer international shipping?
Yes, we offer international shipping to select countries. Shipping fees and delivery times may vary depending on the destination. Please refer to our shipping policy or contact our customer support team for more information.
What is your return policy?
We have a return policy in place to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may be eligible for a return or exchange. Please refer to our return policy on our website for detailed information and instructions.
How can I track my order?
Once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to track the progress of your shipment on the respective courier's website.
How can I contact customer support?
If you have any questions, concerns, or need assistance, please reach out to our customer support team at support@truegaming.ca We are here to help and will respond to your inquiries as soon as possible.